Work

Fixing First Impressions

Redesigned onboarding that boosted conversions by 61% — by cutting user confusion and getting straight to the point

Redesigned onboarding that boosted conversions by 61% — by cutting user confusion and getting straight to the point

Redesigned onboarding that boosted conversions by 61% — by cutting user confusion and getting straight to the point

Revamping recruiter tools to cut the clutter, speed up decision-making, and support smoother hiring workflows

Revamping recruiter tools to cut the clutter, speed up decision-making, and support smoother hiring workflows

Revamping recruiter tools to cut the clutter, speed up decision-making, and support smoother hiring workflows

Dug into workflow breakdowns and proposed a cleaner dispatch system to better handle high-volume order surges

Dug into workflow breakdowns and proposed a cleaner dispatch system to better handle high-volume order surges

Dug into workflow breakdowns and proposed a cleaner dispatch system to better handle high-volume order surges

A peek into some interface work I’ve done — layouts, states, cards, and other small joys

A peek into some interface work I’ve done — layouts, states, cards, and other small joys

A peek into some interface work I’ve done — layouts, states, cards, and other small joys

Enhancing customer experience at Golden Lamian with a seamless QR-based digital menu and ordering flow

Enhancing customer experience at Golden Lamian with a seamless QR-based digital menu and ordering flow

Enhancing customer experience at Golden Lamian with a seamless QR-based digital menu and ordering flow

Identifying breakdowns in the onboarding flow and proposing fixes to reduce errors and improve verification

Identifying breakdowns in the onboarding flow and proposing fixes to reduce errors and improve verification

Identifying breakdowns in the onboarding flow and proposing fixes to reduce errors and improve verification